TheZooscope Contact · Santiago
Write to us aboutzoos and reviews
Questions about a review, a changed schedule, or a zoo we should cover? Write to us. We are the TheZooscope editorial team in Santiago. We respond on business days. We do not sell tickets or manage reservations.
Av. General Bernardo O'Higgins 1234, Santiago · +56 2 2345 6789
Mon to Fri · 09:00–18:00
Tell us what you saw and we will verify it
The form goes directly to the editorial desk. If your notice corrects a file, we will update it with a revision date. For purchases, refunds, or reservations, write directly to the zoo: we only provide editorial information.
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Address
Av. General Bernardo O'Higgins 1234, Santiago, Región Metropolitana, Chile
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Phone and hours
+56 2 2345 6789· Monday to Friday: 09:00–18:00
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Email
[email protected]· Editorial inquiries only
Editorial form
Send your inquiry in two minutes
The more precise the data, the faster the verification. Do not attach sensitive documents.
Where we are
Office in Santiago, no in-person sales
We assist via form and phone during business hours. For local press, indicate media outlet and deadline to prioritize.
Av. General Bernardo O'Higgins 1234, Santiago, Región Metropolitana, Chile
How to plan your zoo visitBefore writing
What you can ask and what we do not manage
We are an editorial zoo guide. We help you with information to compare and plan. Ticket sales, reservations, and transportation are managed by each park.
Useful corrections
What you can ask
Changes in hours, access, or services with an official link. Suggestions for new parks with city and website. Questions about ranking and methodology.
- Proposals from schools for educational field trips.
- Tell us the context in two clear lines.
Clear limits
What we do not manage
We do not sell tickets, book groups, or coordinate transportation. For purchases or refunds, write directly to the zoo.
- We also do not provide veterinary advice.
- We refer to the correct channel when appropriate.
Real-time
Phone and response times
Call us at +56 2 2345 6789 on business days. We respond to messages in 2 to 3 business days. During school holidays, it may take a little longer.
If your trip is coming up soon, please indicate it in the subject line. We do our best to prioritize. Official park information always takes precedence.
Quick verification
How to write a good message
Indicate the park, date of visit, and the link where you saw the information. Point out which of our pages you want to correct. The more precise you are, the faster the verification.
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1
Name the park and the date
City, country, and day of your visit. If the data is from the zoo's website, paste the official link.
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2
Point to our exact page
Tell us the title or section to correct. Attach a photo of the sign if it helps, without personal data.
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3
Tell us what it should say
Propose the correct text in one sentence. We publish the correction with a date and appreciate every useful notice.
Propose a profile
Suggest a zoo
Send us the park name, city, country, and official website. Tell us why it deserves a review: local conservation, family visit, or other contribution.
We evaluate the feasibility of verification. We do not promise an immediate date, but we notify you when the profile is published. Your proposal marks our route.
Suggest a parkResponsible use
Press and schools
Media may cite brief excerpts with a link and date of consultation. Schools in the Metropolitan Region can use guides by citing the source.
For interviews, indicate the topic and deadline. We respond based on availability and share our methodology. We only ask for attribution.
Trust
Privacy of your message
We use your data only to respond to your inquiry. We do not share it with third parties for advertising purposes. You can request rectification or deletion by writing to the same channel.
Read the Privacy Policy for more details. We take care of your data as we take care of our sources.
View privacy policyHow long does it take to respond to a correction?
In 2 to 3 business days, we check the data against the official source and update the profile with a date. If your trip is coming up soon, write it in the subject line to prioritize.
Can I suggest a zoo for a review?
Yes. Send us the name, city, country, and official website, plus a line about its contribution to conservation or family visits. We will notify you when the profile is published.
Do you sell tickets or manage reservations?
No. We do not sell tickets, book groups, or coordinate transportation. For purchases or refunds, contact the zoo directly.
How do media and schools cite the content?
With brief excerpts, a link, and the date of consultation, citing TheZooscope. For interviews, indicate the topic and deadline; we respond based on availability.
Keep exploring
Would you rather solve it on your own before writing?
Check the frequently asked questions or return to the home page to compare enclosures, maps, and visitor guides.